We received our collar a few days ago and charged up the batteries and put it together. So far, we haven't had any luck at all in having it actually track though. I'll outline a few of the problems we've observed:
paw track have been in touch and helping out with WIFi connection which should make a difference .
@Marty, Thanks for the advice on Whistle. I just purchased it to deal with this same issue everyone is having here. I also live in NC so I can't wait to try it out on my cat.